Contact by phone
If you prefer to speak directly with us, you can call us at these numbers depending on your needs:
Customer service and sizes - Karen
Teléfono / WhatsApp
604 344 676
- Tallas y ajuste
- Modelos recomendados según tu cuerpo
- Estado de tu pedido, cambios y devoluciones
Vendors, B2B, and payments – Sergio
Teléfono
604 316 492
- Proveedores y materiales
- B2B, tiendas, hoteles, spas y colaboraciones
- Problemas con el pago o facturación
24/7 Emergencias
Emergencies (Providers and B2B)
Teléfono de emergencia
640 141 167
This line is for emergencies only, 24/7.
This is the director's personal number; we appreciate you using it responsibly.
Operating hours
Monday to Friday:
from 10:00 a.m. to 7:00 p.m.
Saturdays:
from 10:00 AM to 3:00 PM
Sundays:
closed
Important regarding weekend orders
All orders placed on Saturday from 12:00 p.m. onwards will be processed on the following Monday.